Complaint procedure
You have a complaint about your doctor.
Wat nu?
Complaint procedure
A good relationship with your doctor is important. Unfortunately, sometimes things happen that disrupt this relationship. You are dissatisfied, you have a complaint. This brochure provides information on what to do if you have a problem with your doctor. You can read what the options are for resolving your complaint and how your complaint is handled within the DOKh complaints procedure.
Come out together
First, try to discuss and solve the problem in a personal conversation with your doctor. If this is not possible, your doctor will put you in touch with the DOKh complaints officer.